Yes, we do. All orders over $35 in value will get free shipping within the Contiguous USA.

Yes, you can pick up your order by choosing the Pick Up option at checkout. This option is of course free.

We do currently ship to Canada and Australia. Please note that we are not responsible any customs or import taxes.

Shipping times for international orders do vary and can be delayed substantially.

If you have questions about a product or about Old Town Spice Shop you can use the Chat function on the website or send an email through the contact us for below. We normally get back to questions pretty quickly.

Yes, maybe. We do everything we can to get orders produced and shipped out quickly. If you contact us before your order ships we will do our best to accommodate changes.

Once your order is shipped you will receive an email or text with the tracking information.

Because we are a food company all returns must be thrown away. Because of this our official policy is we do not take returns. However, our goal is for our customers to be happy, so if you aren't happy with your purchase please reach out to us so we can make it right!

We are sorry your package has not yet arrived. It is not uncommon for a package to be scanned as delivered but take another day or so to actually show-up. Please reach out to your local post office so they can check with the mail carrier to get you more information. Hopefully you will receive it soon, if it doesn't show up within the next day or two please let us know and we will see if we are able to find out any additional information.

Yes, we love supporting our local community! If you are local to Northern Colorado and are looking for a donation, please bring a 501c3 letter along with a flyer about the event to our store in old town. Our staff will get you setup with a donation.

We do not currently ship out donations. You must go to our retail shop to get donations.